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Differences between two sister ships
Reviewed By: fay, annathill coatbridge on 22nd Aug 2008
Cruise Line: NCL Cruises	Times cruised before: 1-2
Cruise Ship: Norwegian Jade	Sailed: May, 2008
Destination: Mediterranean	Age: 65+

I feel it is important to point out the differences between two ships fromthe same line (Norwegian Cruise Line).18 months ago my wife and I went on our first cruise ever.We went on the Norwegian Gem and we are still talking about it yet. Food was great service was great all staff from the captain to the cabin boys could not do enough for you.This year we went on the Norwegian Jade expecting the same servive. Sadly we were wrong. Food was ALWAYS cold and complaining made no difference at all. I had an"upgrade" because we had been with this line before the "upgrade" was directly under the 24 hour eating place and we were lucky to mget to sleep at all. Complainig made no difference at all and the staff at the desk were rude and just could not be bothered.Information received throughout the cruise was terrible for example the nightly letter would tell you to"advance you time by one hour " and then the First Officer would come on in the morning and say "I hope you remembered to put your time back by one hour".Maybe not a big deal but there were quite a few senior citizens on board who were quite confused.I could go on and on from the Captain (who only appeared at photograph time) to the bad cabin. I cannot understand how there so many problems between two sister ships. You have been warned
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Opinion: Agree Comment by miller noades, north lancing (22 Aug 08 19:39) about this REVIEW.

mrs miller noades we also went on gem last october it was wonderful the spa was amazing the food was excellent sevice was good cabins were spotless so we booked jade what a dissapointment the furnishings didnt compare the food was lousy the cabin staff rude and we would never take jade again.

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